On the other hand, upgrading from one version to another is a separate purchase:įor additional information about your license, updates, upgrades, and acquiring maintenance, please submit a ticket. Great news still! Camtasia and Snagit are perpetual licenses, and all updates for the version that you purchased are included! You are entitled to every update within the version that you purchased. If you have any questions about your maintenance agreement, please submit a ticket. See this support article.īoth upgrades and updates are covered under your maintenance agreement. Buy Camtasia on Windows and Mac with one license. As for updates, they are periodically available right inside Snagit or Camtasia, and you can choose whether to install them or not. You’ll have access to resources that make Camtasia easy to deploy in any environment and a dedicated Customer Success Manager and Account Manager available at all times for onboarding, ongoing training, and support.If there is an upgrade to a new version while your maintenance agreement is active, you should receive your brand new software key right to your email.Great news, if you have an active maintenance agreement, you receive upgrades and updates at no additional cost: Wait a minute, what if I have a maintenance agreement? Updates are small changes within the same version, for example, version 2019.1.0 to 2019.2.0. Upgrades go from version to version, for example, version 2019 to version 2020. What is the difference between an update and an upgrade?
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